1. Cancellation & Refund Slabs:
• 7 or more days prior to scheduled pickup: 90% refund of the dedicated transport fee (10% administrative/vendor retention fee).
• 3 to 6 days prior to scheduled pickup: 50% refund of the dedicated transport fee.
• Less than 72 hours (3 days) prior to pickup or No-Show: 0% refund (vehicle allocation, toll bookings, and driver positioning are fully committed).2. Rescheduling Policy:
• Date change requests made at least 72 hours prior to journey time will be accommodated free of charge, subject to vehicle availability.
• Rescheduling requests made within 72 hours of pickup incur a flat re-assignment fee of Rs. 1,500.3. Standalone vs. Bundled Deductions:
When cancelling a full package with transfers, the transport refund is calculated using the slabs above, completely separate from the non-refundable forest safari permit fees and resort retention slabs.
