Cancellation policy

Cancellation and Refund Policy:

General Cancellation Terms:

• Cancellations must be submitted in writing via email.
• Different services, including safaris, accommodations, and transport, have separate cancellation policies, which will be shared with customers at the time of booking.
• Certain services, such as Forest Rest House bookings and safari permits, have minimal or no refund options.

Hotel & Resort Cancellation Policy:

• 30+ days before arrival: 10% cancellation charge of the total booking amount.
• 15-30 days before arrival: 40% cancellation charge.
• 7-15 days before arrival: 80% cancellation charge.
• Less than 7 days before arrival or No Show: No refund applicable.
• No refunds for unused services, missed meals, transport, or sightseeing due to guest preferences or delays.

Safari Booking Cancellation Policy:

• Once safari permits are booked, no refunds or modifications are allowed as per the Forest Department’s regulations.
• If the Forest Department cancels safaris due to adverse weather, safety concerns, or accessibility issues, no refund will be provided.
• Safari zones cannot be changed after permit issuance.

Refund Process:

• Refunds will be processed using the original mode of payment.
• Once initiated, refunds take up to 7 business days to reflect in the customer’s account.
• For refund inquiries, contact our support team at sales@jimcorbettbookings.com or call + 91 9878601010
  
  (Monday-Friday, 10:00 AM-6:00 PM IST).

Force Majeure: The Jungle Safari shall not be liable for cancellations, delays, or disruptions caused by force majeure events, including but not limited to:

• Natural disasters (floods, earthquakes, pandemics, etc.)
• Labor unrest, riots, terrorist activities, insolvency of service providers
• Government regulations, technical failures, or airline/train cancellations
• Any unforeseen circumstances beyond our control

If aware of potential disruptions, we will endeavor to offer alternatives or process refunds where applicable, subject to third-party service provider policies.